Payment Policy
At DECERLE, we want your shopping experience to be simple, transparent and secure. Below you'll find information about the payment methods available in our store and how payments are processed.
Secure Shopping – SSL Encryption
DECERLE (decerle.com) uses Secure Sockets Layer (SSL) technology to help protect your information while you shop with us.
SSL encryption helps protect sensitive information transmitted between your browser and our website, including information entered during checkout.
You can confirm that you're browsing securely by looking for the closed padlock icon in your browser and checking that the website address begins with HTTPS.
Payment Methods
We accept a range of secure payment methods, including:
- Visa
- Mastercard
- Maestro
- American Express
- UnionPay
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
- Klarna
The exact payment methods available to you will always be displayed during checkout. Availability may vary depending on your device, location, order and the eligibility requirements of the relevant payment provider.
All product prices and charges on DECERLE are displayed in GBP (£) and include VAT where applicable.
We offer free shipping throughout the United Kingdom, with no minimum order value required.
For further information about delivery, processing times and shipping, please see our Shipping Policy.
Payment Processing
Payments made through DECERLE are processed securely through Shopify and the relevant authorised payment providers.
When you place an order, your chosen payment provider may carry out security checks or request additional authentication before approving your transaction.
Your order will only proceed once the required payment authorisation has been successfully completed.
If a payment is declined, please check the information entered during checkout or contact your bank or payment provider for further assistance.
PCI Compliance
Payment processing through our store is supported by systems designed to comply with the Payment Card Industry Data Security Standard (PCI DSS).
PCI DSS is an internationally recognised security standard designed to protect cardholder information and reduce the risk of payment-card fraud.
Our e-commerce platform and payment providers use appropriate security measures to protect payment information throughout the transaction process.
Your Payment Information
DECERLE does not have access to your complete card number when your payment is securely processed through our payment providers.
Following a transaction, we may have access to limited information necessary to manage your order, such as:
- Your billing information
- Your shipping information
- Your order details
- Your selected payment method
- Limited payment information, such as the last four digits of your card where made available to us
- Payment and transaction status
Sensitive payment credentials are handled by the relevant secure payment provider.
Payment Security
We take the security of your personal and payment information seriously.
Our website uses HTTPS and secure payment technology throughout the checkout process. Payment providers may also use additional security measures, such as 3D Secure or other authentication methods, where applicable.
If you notice an unfamiliar transaction or believe your payment details may have been used without your permission, please contact your bank or payment provider immediately.
You may also contact us at info@decerle.com if the transaction relates to an order placed with DECERLE.
Privacy
We do not sell or rent your personal information.
Certain personal information may be shared with trusted service providers — including Shopify, payment providers, fulfilment partners and delivery providers — where necessary to process your order, provide our Services or meet our legal obligations.
For full details about how DECERLE collects, processes, stores and shares personal information, please see our Privacy Policy.